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Community Connect Program

Community Connect workers are based in Neighbourhood Centres to support to individuals and families with complex needs. This service helps link people to community and specialist support services, through referrals and tailored support.

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Integrated Family Support (IFS) Hub

The Integrated Family Support HUB (IFS HUB) Program works to support outcomes of family and children’s wellbeing by providing information, enabling early identification of issues, providing holistic responses for families and enhancing referral pathways to services in the Mackay region.

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Multicultural Community Program

The Neighbourhood Hub Multicultural Community Program is a part of the Community Action for a Multicultural Society (CAMS) network. This network of multicultural community workers undertake systemic and group advocacy and community capacity-building activities for the benefit of Queenslanders from Culturally and Linguistically Diverse Backgrounds (CALD) delivering and strengthening community connectedness across the state.

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Whitsunday, Isaac and Mackay (WIM) Financial Empowerment Program

The Program provides ongoing support, information, and advocacy to individuals and families experiencing financial challenges due to unemployment, illness, over-commitment to credit, family breakdown, or credit disputes.

Community members can access professional financial counselling and financial well-being support to help navigate their way forward.

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Emergency Relief Program

The Emergency Relief Program offers practical support during difficult times.

Community members facing financial stress can access food hampers, food vouchers, and fuel vouchers to help get back on their feet.

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